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How royalbet Handles Your Personal Data

At royalbet, we take the privacy of your account data seriously — from the moment you open an account to every UPI or Paytm transaction you make.

Data encrypted at rest and in transitNo third-party data salesAccount data access on requestIndia-specific data handlingTransparent retention periods
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royalbet How royalbet Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request a copy of your data, correct inaccurate records, or ask us to delete information we hold, our privacy support team is available around the clock.

Live Chat Start a live chat session directly from your royalbet account dashboard. Our privacy team can verify your identity and log your data request in real time, any time of day.
Email Support Send your privacy query or formal data-access request to our dedicated privacy email address. Include your registered account email so our team can locate your records quickly.
On-Site Request Form Use the privacy request form inside your account settings to submit corrections, deletion requests or consent withdrawals. The form creates a logged ticket so you can track its progress.
HOW WE PROTECT YOU

Explore Our Data Security and Retention Practices

Security, transparency and your control over personal information are the foundations of how royalbet operates.

Data Collection

We collect your name, email, phone number and payment identifiers such as your UPI handle only when you provide them during account setup or a transaction. We do not collect data we have no operational need for.

Cookie Use

Cookies on royalbet serve three purposes: keeping your session active, remembering your language preference, and measuring which pages you visit so we can improve the experience. You can adjust cookie preferences in your browser settings at any time.

Account Security

Your account password is stored as a salted hash — we cannot read it, only verify it. Two-factor authentication is available and we recommend enabling it to add a second layer of protection when you log in from a new device.

Retention Periods

Transaction records linked to UPI, Paytm and PhonePe payments are retained for the period required by applicable financial regulations. Account data is deleted within 90 days of a verified closure request, unless a legal hold applies.

Third-Party Sharing

We share data only with payment processors, identity-verification services and fraud-prevention tools necessary to operate your account. Each partner is bound by a data-processing agreement that limits how they may use your information.

Your Rights and How to Request Changes

You have the right to access, correct or request deletion of the personal data we hold. Submit a request via live chat, email or the on-site form and we will respond within 48 hours. Identity verification is required before any data is disclosed or deleted.

Your Privacy Policy Questions, Answered

The questions below address the most common concerns about how royalbet collects, stores and shares your personal data. If your question is not covered here, reach us directly via live chat or the privacy request form inside your account.

We collect your name, email address, phone number and a government-issued ID for identity verification. Payment identifiers such as your UPI handle or Paytm mobile number are recorded only when you initiate a deposit or withdrawal.

No. We do not sell, rent or trade your personal data. Data is shared only with payment processors like PhonePe or Paytm and identity-verification partners who need it strictly to process your account transactions.

Transaction and KYC records are kept for the period required by applicable financial regulations. Once that obligation ends, your data is deleted within 90 days of a verified account-closure request, unless a specific legal hold is in place.

Yes. Submit a data-access request through the privacy form in your account settings or via email. After we verify your identity, we will send a structured copy of your data within 30 days of the request being logged.

Log in and use the account-settings page to update basic details yourself. For corrections to KYC documents or transaction records, contact the privacy team via live chat or email and we will process the correction within 14 days.

We use session cookies to keep you logged in, preference cookies for language settings, and analytics cookies to understand page usage. You can disable non-essential cookies through your browser settings; session cookies are required for the platform to function.

Our policy is designed to align with applicable Indian data-protection requirements. Where local law sets a stricter standard than our general policy, the local rule applies. Access to our platform and this policy's full scope depends on local law and is available where local law permits.

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